or over 20 years Sumpter Construction was purely a “word of mouth” referral business. In 2006, at the prodding of our customer base, we created this web site to outline our capabilities and to show examples of the quality results you can expect from Sumpter Construction.
Let us remove your worry of trying to locate a reputable contractor. This web site shows only about 80 photographs of completed projects. We have literally pounds of pictures of quality renovations. We look forward to meeting you and making your construction experience enjoyable and rewarding.
Our quick guide to hiring a contractor-
1. Look for length of time in business as well as references to determine the quality of the company. Some other companies, when faced with financial or customer problems, have simply changed names and phone numbers and started all over.
2. Try to deal with firms that have affiliations with trade associations like The National Association of Home Builders (NAHB) or The National Association of the Remodeling Industry (NARI). Both of these organizations offer certification and continuing education. Many good craftsmen are not good businessmen. You want to deal with someone that will be in business if you need them.
3. Lowest price is not always best value. Many companies, realizing that it is easier to win the job if the price is low, will look for ways to cut corners. Many improvements require no inspection. There is often no written specification on home improvement projects. These are some of the reasons that home improvement ranks near the top in consumer complaints.
4. Make sure that you and your contractor are on the same page. Do not allow any work to start without a written agreement detailing all work to be done, estimated time frame and payment schedule.
5. Do not pay in advance. If a company needs your money to start the job, this indicates poor financial management, see number 3 above.
The contractor you hire should have the technical, business and interpersonal skills, the tools and the experience needed to do the job you want done. Hire a contractor who has experience with projects similar to yours. This contractor will know what materials and techniques are needed for your work; and even better, about problems with similar work — and how to solve them.
The final word on selecting a contractor is to remember the often understated importance of chemistry. Look for rapport and observe their level of professionalism. Courtesy, respect, punctuality and the ability to communicate are some of the most important attributes a contractor can have next to their basic competency. Sumpter Construction excels in communication, quality, and owner satisfaction.
Contact me personally at 770-443-8544.